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Reset a Media Store Password
Reset a Media Store Password

This article walks you through resetting your Media Store Password

Updated over 3 years ago

To reset your media store password:

  1. Go to the Media Store.

  2. Click Forgot Password

  3. Enter your username

  4. Answer the security question

  5. Check your email for a temporary password. You will use this password to log in.

  6. Go to Account and then to Password and change the password to something you will remember.

Note: When copying the temporary password, be careful not to copy any additional spaces.

Note: The site will not automatically redirect you to change the temporary password. You will have to manually perform this step.

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