Reset password
Got to the COTLR website (app.cotlr.com) and login
Tap Forgot Login
Type in member ID, email, Phone tap continue
Verification code will be sent to your email
Enter the verification code sent to your email
Tap verify code
Enter new password
Recommendation: To create a strong password, it is recommended to use a combination of letters, numbers, cases, and symbols when creating a password
Confirm new password
Tap reset password
