Reset Password
Open the COTLR App
Tap Forgot Login
Type in member ID, email, Phone tap continue
Verification code will be sent to your email
Enter the verification code sent to your email
Tap verify code
Enter new password
Recommendation: To create a strong password, it is recommended to use a combination of letters, numbers, cases, and symbols when creating a password
Confirm new password
Tap reset password
If you forgot your username or email address
Tap forgot login
Tap member lookup
Type in your first name, last name and birthday
Tap continue
Enter new password
Confirm new password
Tap password reset
